your
PRIVACY
At Coily, your privacy matters to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Contact details (email/phone number)
- Delivery address
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our products and services
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- Courier services (to deliver your order)
- Payment providers (to process transactions securely)
4. Data Protection
We take reasonable steps to protect your personal information and keep it secure.
5. Your Rights
You have the right to:
- Request access to your personal information
- Ask us to update or delete your details
6. Changes to This Policy
We may update this policy from time to time. Any changes will be communicated where necessary.
7. Contact Us
If you have any questions about your privacy, please reach out to us at shop@coily.co.za. We’re always here to help.